What information do we collect?
There are 2 types of users for Riffbot.ai.
Type A, the users of the platform of Riffbot.ai that are creating their own versions of Riff, a Reflection Bot to use where and as they see fit (always according to our terms and conditions).
Type B, the users that converse with a Reflection Bot that a type A user has created.
Type A users:
When you sign up for Riffbot.ai, we collect your email address, first name, surname, payment details, and invoicing details. We use this information to provide our services to you and to communicate with you about your account. We also collect basic cookies for the basic functionality of the web app and anonymized Google Analytics for tracking.
Type B users:
When engaging in conversation with a Reflection Bot, the starting date and time is recorded along with a country of origin derived from the IP. Furthermore, the whole interaction, messages from both the user and the Reflection Bot, are collected. Moreover, IF the option is enabled by a type A user, you are prompted to enter a name at the start of the interaction and/or an email at the end of it, which are also collected. No login is required for this type of interaction.
How do we use your information?
We use your personal data solely for the purpose of providing our services to you. We do not share any user data with third parties. The data is retained for as long as the user has an active profile with the service. We also use anonymized Google Analytics to help us understand how our website is being used and to improve our services.